Privacy Policy

Last Updated: 2026

This Privacy Policy explains how SPENS Development collects, uses, stores, and protects information submitted through our website and communication channels. By using our website or contacting us, you agree to the practices described in this policy.

1. Information We Collect

When you use our website or contact form, we may collect the following information:

• Your name
• Your email address
• Your company or business name
• The service you are interested in
• Project details or messages you choose to submit
• Basic technical information such as browser type, device type, and website usage data

2. How We Use Your Information

We use collected information to:

• Respond to enquiries and project requests
• Provide web development services
• Prepare proposals, quotations, contracts, and invoices
• Communicate about current or potential projects
• Improve our website, services, and client experience
• Maintain business records where necessary

3. Contact Form Submissions

Our website may use form processing services such as Netlify Forms to collect and store enquiries submitted through the contact form. Information submitted through the form is used only for business communication and project-related purposes.

4. Email Communication

If you contact us by email, we may keep a record of your message, email address, and any information you provide. This helps us respond properly, manage enquiries, and maintain accurate communication history.

5. Cookies and Tracking

Our website may use basic cookies or similar technologies to improve browsing experience, understand website performance, or support future analytics tools. If advanced analytics, advertising pixels, or tracking tools are added in the future, this policy may be updated to explain how those tools are used.

6. How We Protect Your Information

We take reasonable steps to protect submitted information from unauthorized access, loss, misuse, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security of information transmitted through the internet.

7. Sharing Your Information

SPENS Development does not sell, rent, or trade personal information. We may only share information when necessary to:

• Deliver services requested by the client
• Use trusted third-party tools such as hosting, form processing, email, or payment platforms
• Comply with legal obligations
• Protect our rights, business, users, or services

8. Third-Party Services

Our website and services may rely on third-party platforms such as website hosting providers, form processors, domain providers, email services, payment processors, or analytics tools. These third parties may process information according to their own privacy policies.

9. Data Retention

We keep personal information only for as long as necessary for business communication, service delivery, record keeping, legal requirements, or legitimate business purposes. You may request deletion of your information where applicable.

10. Your Rights

Depending on your location, you may have the right to:

• Request access to information we hold about you
• Ask us to correct inaccurate information
• Request deletion of your information
• Object to certain uses of your information
• Withdraw consent where applicable

11. Children’s Privacy

Our services are intended for businesses and professional clients. We do not knowingly collect personal information from children through our website.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, tools, or legal requirements. The updated version will be posted on this page with a revised update date.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact us at: sales@spensdevelopment.com